- Hybrid and flexible work environment
- Strong diversity and inclusion priority
- Complimentary tickets to select Opera Australia shows
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Opera Australia’s (OA) Vision is to become an opera for a 21st century Australia with a mission to bring an Australian stamp to telling great stories through music and song.
Opera Australia is one of the largest arts organization in Australia, presenting performances at the Sydney Opera House and Arts Centre Melbourne as a resident company, as well as working collaboratively with venues across the country (such as Queensland Performing Arts Centre, Uluru, Cockatoo Island, Her Majesty’s Theatre) for special events.
For more about OA please refer to our website: opera.org.au/
About the role
Reporting to the Philanthropy Manager (Sydney), the Development Administrator provides day to day administrative support across the Development Team, with a particular focus on Major Gifts and the Patron Program and ticketing support for the Corporate Partnerships Manager.
This role is full-time working on a 2 year fixed-term contract.
Key Areas of focus
Administration & donor servicing:
- Coordination of Patron renewals, reminders, receipts and acknowledgement letters including processing of donations
- Administrative support, including tax-time appeal and other donor projects as required
- Coordination of Philanthropy activities and events including, but not limited to, open dress rehearsals, pre-performance receptions, Patron trips and formal dinners
- Administration of expense budgets and invoices for events in NSW
- Working with Marketing, co-ordinate direct mail and print requirements, including special offers and invitations for the donor community
Stakeholder Relations:
- Coordination of ticket bookings and distribution for both Patrons and Corporate Partners
- Ensure that Opera Australia’s Patrons and donors are looked after with the highest standard of customer service
Database Management
- Manage donor records in Tessitura, Opera Australia’s Customer Relationship Management (CRM) database, maintaining the highest level of accuracy and attention to detail
- Create annual plans for donors in Tessitura
- Undertake database research to identify prospects
About you
- 1+ years experience working in a customer service role
- High level attention to detail, time management and an ability to be flexible and adaptable
- Great level interpersonal and relationship management skills
- 2+ years' working experience in an arts organisation and membership driven organisation, desirable
- Tertiary qulaifications in an arts-based degree or diploma in Events Management, desirable
- Knowledge of moves management fundraising is an advantage
- Excellent computer skills, database management and website skills
- A clear and confident communicator who has an eye for continuous improvement
Being Australia’s National opera company, we are committed to fostering a safe and collaborative environment for all. Our values are Curious, Creative, Collaborative, Brave, and Inclusive, and we are dedicated to supporting your journey at OA.
- Hybrid and flexible work environment
- Strong diversity and inclusion priority
- Generous Leave Policy including First Nation's Cultural & Ceremonial Leave, Cultural & Religious Holiday Leave, Education Leave, Women's Health Leave, Gender Affirmation Leave, and more
- 16 weeks' paid Parental Leave and continued payments of superannuation if using Unpaid Parental Leave
- Employee Assistance Program
- Access to salary packaging through SmartSalary
- Employee discounts through our Swag Rewards platform and other affiliated businesses
- Complimentary tickets to select Opera Australia shows
Applications close on the 30 July, 2023.
For any enquiries about this role, or a copy of the full position description please contact our People team at People@opera.org.au
Opera Australia is committed to enabling and preserving a culture of inclusion and connectedness. Our team come from all walks of life. We acknowledge that all individual differences, life experiences, self-expression, and talent represent our culture and reputation of Opera Australia. In recruiting for our team, we welcome the unique contributions that you can bring in terms of education, opinions, culture, ethnicity, race, sex, gender identity and expression.
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