- Bialystok
- Bydgoszcz
- Czestochowa
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Gdansk- Gliwice
- Katowice
- Kielce
- Cracow
- Lublin
- Lodz
- Pila
- Poznan
- Rzeszow
- Szczecin
- Torun
- Warsaw
- Wroclaw
- Remote work
Must have:
- Directory Services
- Microsoft ADS
- Open LDAP
- SharePoint
- SQL
- PowerShell
Nice-to-have:
- FME Migration Center
- LORENZ docuBridge
- Generis Cara
- Egnyte / Please Review
- Cara
- Userlane Engagement Suite
- HEART Analytics
Sii is the leading provider of IT and engineering services in Poland, delivering solutions for business partners from all around the world. The company cooperates with more than 200 clients – from Canada, the USA, Japan, and Western Europe.
Our specialists carry out projects for leading companies from financial services, banking & insurance, hi-tech, electronics, telco, OEM, retail, consumer products, transportation & logistics, manufacturing, aerospace, media, communication, e-commerce, and other sectors.
We are currently working on a project for our client which provides a wide range of medical products of the highest quality: from laboratory water purification systems, through techniques enabling genome editing, antibodies, and cell lines, to complete production systems for the pharmaceutical sector.
Join us and take on new challenges today!
Your role- Work effectively and professionally with users to provide Level 2 Support for content migration, content authoring, and delivery platforms
- Handle application operations support such as primarily business incident and service requests, administrative tickets, and SOP-based operations
- Focus on problem management, low/medium complexity configuration management, proactive maintenance, and Knowledge Base support topics
- Serve as a point of contact and liaison with engineering, SaaS vendors, and infrastructure teams as needed on Level 3 issues in coordination with the Service Owner/ Manager
- Support users with content migration and validation of data for completeness and integrity
- Assist users with clinical pharmacology setup and output analysis using Metworx PK/PD modeling
- Configure and customize the tool based on end-user needs for regulatory submissions
- At least 4 years of experience in application support, preferably in supporting a content migration
- Expertise in configuring and supporting electronic submission management and regulatory document management system
- Skills in customization, configuration, security, and support of regulatory content authoring platforms
- Previous work in the area of application support on a collaboration tool
- Experience in clinical pharmacology setup and output analysis with Metworx PK/PD modeling
- Knowledge of Directory Services, including Microsoft ADS and Open LDAP
- Familiarity with network protocols, services, and tools
- Skills in SharePoint application customization, SQL, any open-source programming language (e.g. Python), and PowerShell scripting
Job no. 230622-JXYOM
