La Belle Miette, Melbourne's macaron and chocolate specialist patisserie, is seeking a retail sales and customer service assistant to work at our kiosk at Chadstone Shopping Centre.
We specialise in small delights. As a retail assistant, you help create the beautiful experience of visiting our patisseries, providing exceptional customer service to ensure needs are met and expectations exceeded. You should be excited to learn about the ingredients, techniques and flavours so that you can speak knowledgeably with customers who may be making small over the counter purchases, or seeking your advice for wedding and event favours and catering, or corporate gifting.
Key Qualifications
- Ability to deliver a great customer experience
- Good communication skills that let you converse as freely and comfortably with small groups as with individual customers.
- Attention to detail, cleanliness and a visual eye
- High initiative/proactivity, ability to work independently
In Summary
- Great opportunity to work in a speciality food business in a beautiful retail environment
- Small highly committed and supportive team within a vibrant business
- Part-time or casual position available
- Opportunity to progress to a manager role for the right candidate.
A little about La Belle Miette
La Belle Miette (meaning the “beautiful crumb” or “beautiful small thing”) is a passion for macarons and French taste more generally. We specialise in small delights – macarons, chocolate bonbons, and the largest range in Australia of tea from Mariage Frères, the leading tea house of Paris. The detail and attention inherent in our products is congruent with a range of elements that the company strives to deliver in all areas of the customer experience.
Founders Maylynn and Hugh lead a devoted team in continuing to grow, develop and evolve the company. La Belle Miette has several stores in Melbourne and kiosks in QVB Sydney and Canberra Centre.
The role is primarily to work at our Chadstone Shopping Centre kiosk. We also have salons in the CBD so there is an opportunity for Chadstone staff to work in other sites. The head office, kitchen and direct manufactory store is located in Richmond.
About You
- Exceptional customer service skills
- Organised and able to prioritise tasks
- Good communication skills
- Keen to learn and develop in the role
- Great sense of style
- Love working as part of a small cohesive team
- High initiative/proactivity
- Able to work independently and eager to do hands-on work when required
- Positive can-do attitude
- Able to work minimum 15-22 hours per week (i.e. you must have availability to work a minimum 3-4 shifts per week)
Please note: the pay rates shown are the standard hourly Casual rates for Adults. Juniors (under 21 years of age) are subject to junior rates. Loadings/penatly rates are payable for weekends/public holidays.
Please submit a cover letter and resume with your application. Previous applicants and Working Holiday Visa applicants welcome to apply. Due to the anticipated volume of applications, only successful applicants will be contacted.
Job Types: Part-time, Casual, Permanent
Job Types: Full-time, Part-time, Permanent, Casual
Part-time hours: 15 - 25 per week
Salary: $29.23 – $31.23 per hour
Benefits:
- Employee discount
Schedule:
- Day shift
- Evening shift
- Weekend availability
Supplemental pay types:
- Overtime pay
- Penalty rates
COVID-19 considerations:
Staff are currently covered by the Victorian vaccine mandate for authorised workers. Correctly fitted masks must be worn by staff and customers.
Experience:
- Retail: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Work Authorisation:
- Australia (Required)
Work Location: In person
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