Company :
Sime Darby Services Pte Ltd$ads={1}
Job Description
- Attend to enquiries via phone, email and walk-in
- Allocate and assign customer’s vehicle rental reservations.
- Counter car rental service deliverance (check-in, check-out, delivery, collection and changeover)
- Provide 1st level of customer handlings on feedback and complaints
- Proper administration of Rental Agreements, Short-term Contracts and Tax Invoices
- Reconciliation of Check-In List and rental charges
- Administer online bookings, cashcard, traffic offences, etc.
- Assist and execute any ad-hoc projects and assignments by direct reports and line managers
- Recovery of debtors list
- Mailings of Tax Invoices
- Assist with outbound rentals by customers and coordinates with HAP on the bookings.
- Assist with car washing and petrol top up in emergency cases
Requirements
Education / Professional Qualification
- GCE N & O Level
- Class 3
- Basic computer literacy
Professional Experience
- Minimum 1 year customer service experience (front-facing)
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